Metro management board applications

Los Angeles County Metropolitan Transportation Authority
Los Angeles, California
Chief Information Technology Officer
Position Profile
Pay Grade HCC
($176,009.60 - $220,001.60 - $264,014.40)

For additional information or to submit a resume, please contact Gregg A. Moser at gmoser@krauthamerinc.com.

SERVICE AREA AND REGION

Los Angeles County Metropolitan Transportation Authority (“Metro”) is the public transportation operating agency for Los Angeles County. Metro serves as transportation planner and coordinator, designer, builder, and operator for one of the country’s largest and most populous counties. More than 9.6 million people (nearly one-third of California’s residents) live and work within our 1,433-square-mile service area. Metro was formed in 1993 out of the merger of Southern California Rapid Transit District and the Los Angeles County Transportation Commission. Metro directly operates bus, light rail, heavy rail, and bus rapid transit services. It provides funding and directs planning for commuter rail and freeway/expressway projects within Los Angeles County.

Metro is the third largest public transportation system in the United States, with over 400 million annual ridership and operates 105 miles of urban rail service. Metro also partially funds sixteen municipal bus operators and a wide array of transportation projects including bikeways and pedestrian facilities, local roads and highway improvements, goods movement, Metrolink regional commuter rail, Freeway Service Patrol, and freeway call boxes within the greater metropolitan Los Angeles region.

SCOPE AND RESPONSIBILITIES

Metro is seeking qualified candidates to become the next Chief Information Technology Officer (CITO). The CITO directs and oversees the overall activities of Metro’s Information Technology (IT) Department and contributes to overall Metro business strategy development, bringing a current knowledge and future vision of leveraging information and technology.

The CITO reports directly to the Chief Executive Officer and must be committed to and demonstrate the following Leadership Competencies and Behaviors below:

LEADING CHANGE – ability to bring about strategic change, both within and outside the Agency, to meet Agency goals.

Act as a Champion for Change & Strive for Innovation – Encourage people to question existing methods, practices, and assumptions; supports people in their efforts to try new things.
Set a Strategic Vision – Creates and communicates a compelling vision that motivates others; conveys the purpose and importance of the corporate vision and mission; links department, team, and individual initiatives to those of the organization.

Act Decisively – Makes timely and informed decisions; commits to a clear course of action; comfortable making necessary decisions based on partial information (P=40-70); takes appropriate risks to maintain momentum; decision-making and problem-solving skills are respected and sought after.
Manage Resources – Manages resources to achieve maximum value with minimum cost. Accurately estimates, invests and monitors resources and budgets to optimize returns and control waste.

Build Effective Teams – Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue, lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Commit to Performance Management as a Daily Practice – Engages with staff by establishing clear goals; commits to development planning; conducts meaningful performance evaluations; provides coaching and feedback; creates an environment for high-performers to thrive and be energized.
Manage Diversity and Work Well with Diverse Populations – Works well with people of diverse backgrounds both internal and external to the agency; sees the value of cultural, ethnic, gender, and other differences in people and leverages those differences effectively, considers diversity when hiring; supports equal and fair treatment and opportunity for all.
Inspire and Motivate Others – Emphasizes the importance of each person’s contributions; communicates why the work is important and how it benefits self and others; employs unique motivation strategies to get the best out of each person; empowers direct reports to perform tasks and make decisions; invites input.

Act with Empathy or Compassion – Demonstrating an active concern for people and their needs by forming close and supportive relationships with others.
Act with Integrity – Follows through on commitments; lets others know his/her true intentions.

Setting the mission and vision of the IT organization to foster a business and customer oriented culture and mindset.
Serving as a trusted advisor, and building and maintaining relationships with other executives and business unit leaders to develop a clear understanding of business needs; ensuring cost-effective and innovative delivery of IT services to meet those needs.
Collaborating with executive leadership and business partners to define and execute the digital business strategy.
Forecasting Metro's information systems needs concerning hardware, software, and human resources staffing.
Overseeing the administration of all departmental functions, including information systems development and support, infrastructure engineering and operations, technical support, records management, research, information security, and disaster recovery.
Overseeing preparation and administration of the departmental budget.
Overseeing the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects.
Overseeing the development and implementation of Metro’s IT strategic plans.
Directing the acquisition of computer hardware and software for Metro.
Establishing and facilitates the IT governance process.
Representing Metro before outside agencies, organizations, and interdepartmental task forces and committees.
Preparing written and oral reports to Metro management and the Board of Directors.
Driving the development of Metro’s technology policies and standards, governance processes, and performance metrics to ensure IT delivers value to Metro.
Developing an IT workforce with the appropriate mix of business knowledge, technical skills, and competencies that balance the needs between growing the agility required to achieve digital business objectives and ensuring the core IT functions are reliable, stable, and efficient.
Communicating Metro’s safety vision and goals; oversees the implementation of agency and departmental safety rules, policies, and procedures; and maintains accountability for safety performance of all subordinate employees.
Contributing to ensuring that the EEO policies and programs of Metro are carried out.
Providing leadership, coaching and direction to the IT leadership team and staff.

Highly professional, mature, honest, fair, transparent, trusting, and personable individual with high energy level and integrity that maintains a safe workplace.
Excellent organization skills with the ability to plan and direct the work of information systems functions.
Proven ability to oversee and manage large-scale projects serving a diverse group of stakeholders across all business units.
An executive who values inclusion and equity, and is committed to maintaining a diverse workplace.
An accessible, charismatic, and approachable CITO who is able to inspire and motivate others through communication, empowerment, and other motivational strategies.
Excellent interpersonal communication, presentation, and writing skills.
Results-oriented individual with a dedication to innovation and strategic vision and acts as a champion for change.
Executive presence and gravitas, with the ability to interact personally with various levels of Metro employees, the Board of Directors, and external stakeholders.
Intelligent, persuasive, and creative manager who can solve problems, provide realistic solutions, and respond with agility to changing business priorities.

Theories, principles, and practices of information systems, including advanced technology, systems, integration, state-of-the-art hardware, software and cloud-based systems.
Applicable local, state, and federal laws, rules and regulations governing information systems and information security.
Public agency procurement procedures and contract administration.
Long-range information technology strategic planning methodology and techniques.
Modern management theory.
Project management principles and application.

For additional information or to submit a resume, please contact Gregg A. Moser at gmoser@krauthamerinc.com.

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